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IT FEATURES

Because better telehealth and patient engagement start with better technology.

Telehealth: Just click and go

Fast to deploy. Easy to manage. Designed for flexibility. ExtendedCare integrates seamlessly with leading EHRs like Epic, enabling clinicians to launch telehealth sessions directly from their workflows. Enable the features you need and customize workflows for departments, users, and care settings. And with enterprise-grade security and reliability powered by Cisco, you can scale with confidence.

No one likes dropped connections. So reduce them by ensuring your patient's device is connected before a virtual visit. Meanwhile, notify your providers that the visit will be successful. This reduces the time your providers spend on no-shows and unsuccessful connections. Don't wait. Start moving towards perfection.

Integrate with EHR and other systems quickly and easily. Deploy telehealth within your environment fast. System agnostic, we can integrate with any health system or environment via web services. And we're always ready to customize solutions tailored exclusively to your needs.

Relax knowing your telehealth interactions are Cisco-strong – secure, safe, and confidential. Includes HIPAA, ISO 27001, and GDPR compliance; HITRUST certification; end-to-end encryption. Avoid the breaches and other security-related issues that have been creating unfortunate headlines for some of our competitors.

Sometimes, you simply need the quality and immersive expertience of HD video. That's what you get when you join the world's largest video and collaboration network. With Cisco Endpoints like DX, SX, Roomkit, and other devices, your users can unlock video controls that make a webcam look like a relic of the past.

Anything shared via chat can be sent to a patient's chart. And your providers can annotate images with our built-in drawing capability. A patient's record can be richly and securely enhanced in real-time, providing a seamless information flow into your EHR. These real-time streamlined workflows will make your IT team look like heros – even when we've done all the work!

Do your power users need more than a browser or mobile device to keep up with all of their telehealth appointments? You can associate specific in-facility monitors and other devices with departments, wards, floors, providers, or rooms. Everywhere your clinicians go, they'll have a list of all the devices available to them to conduct a video visit. They'll appreciate the convenience and video quality.

Check your adoption rates with encounter reports – how many video visits were conducted last week? Stay on top of the telehealth service with system reports. Confirm who is having trouble connecting to a visit before it starts with self-test reports.

How you deploy is entirely up to you. Whether it's cloud or on-premise, we'll get you up and running quickly. With Cisco's legendary reliability, security, and scalability.

More features, more value

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